Return Instructions
 
1: Select a Product to Return
Tango TX1
Tango TX1
Ventis MX4
Ventis: MX4
GasBadge Pro
GasBadge Pro
GasBadge Plus
GasBadge Plus
T40 Rattler
T40 Rattler
DS2
DS2 Docking Station
MX6 iBrid
MX6 iBrid
MX4_th
MX4 iQuad
BM25
BM25

/uploadedImages/Images/Products/itx_th.jpg
iTX
Legacy_M40_th
M40
M40M
M40•M
other
Other


#2 Instrument Information and Pre-approval
 
  
#3 Billing Information ?

Please Select distributor you wish to Bill



#4 Delivery Information (Check to use Billing Information: )
#5 Terms and Conditions

  

Diagnostic Fee
Industrial Scientific Corporation ("ISC") will charge a $80.00 (US Dollars) Service Diagnostic Fee for all instruments returned to ISC for servicing. This Service Diagnostic Fee will be waived if Customer agrees to permit ISC to perform the needed repairs.


  

Battery Shipping Requirements
Effective 1 Jan, 2013 ICAO and IATA have changed the packing instruction for all air shipments containing lithium ion and lithium metal batteries that are not contained in or packed with equipment. These changes are effective when the batteries in the shipment exceed Section II packing instruction requirements. Please refer to this link for IATA lithium battery shipping guidance.


                 

In order to submit your instrument for repair, you must check that you have read and understand our terms and conditions of the service department

 

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Last updated 6-Oct 2010

The serial number is a 10 digit number located on a sticker, typically found with a barcode.

Please include any issues or errors you may be encountering with your instrument.

Pre-approval of your repair will greatly reduce the time you are without your lifesaving equipment. With pre-approval, your instrument can be repaired and returned to you within five business days. If you do not choose pre-approval, we will provide you with an estimate which you will need to approve prior to us completing your repair. If you have any questions, please call our Repair Centre on 800-338-3287.

This person should be able to approve the repair of your instrument.

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